FAQs

 Foundation V13: Open Radius FAQ

Please be aware that the FAQs will be updated closer to the event for more detailed information. For more questions unanswered below, please email info@thisisblueprint.com

NEW WRISTBANDING PROCESS

  • Please ensure you familiarize yourself with this process and proceed to the correct areas to gain entry to the festival and obtain the wristband you will need to access your restricted areas.

    1. Proceed to the VIP Entrance inside the west entrance (off Renfrew Street) of the PNE Forum where you will have your government issued photo identification checked to verify you are at least 19 years of age.

    2. Proceed through security screening and search before having your ticket scanned.

    3. Once your ticket is scanned, exit the PNE Forum into the outside festival grounds and proceed directly to the VIP area entrance where your ticket will be scanned a second time to receive your wristband. You need this wristband to access the restricted areas your ticket type allows you to enter. 

    NOTE: You cannot enter the restricted areas for your ticket type without having your wristband on.

GENERAL QUESTIONS

  • Open Radius is happening on May 17 & 18 at PNE Centre Grounds.

    Doors open 4PM to 10PM each day.

    Food and various alcoholic & non-alcoholic beverages will be available for purchase.

  • Open Radius is 19+ only and guests will require 2 pieces of ID to enter. 

    We abide strictly by LCRB (The Liquor and Cannabis Regulation Branch) regulations and cannot make any exceptions. You’ll need a primary piece of government issued ID* with an approved secondary ID.**

    Valid primary identification must:

    Have a photo / have a name / have a signature / be government issued / include date of birth / not be expired / have a unique identifier number / be an original (NOT a copy or photo of your ID on your phone).

    Acceptable forms of primary ID:

    • Valid driver’s license including out-of-province photo driver’s license

    • Valid passport

    • Photo BC Services Card

    • First Nations status card

    • Canadian citizenship or permanent residency card

    • Firearms Possession and Acquisition license

    • Nexus Card or other trusted traveler program government issued photo ID

    Acceptable forms of secondary ID:

    • Credit card/bank card with name embossed on the card and includes your signature

    • Any acceptable piece of primary ID

    • BC CareCard (without a photo)

    • Interim driver’s license (issued by ICBC only)

    • BC Transit ProPASS

    • University or college student card

    • Canadian Blood Services donor card

    • Transport Canada’s Pleasure Craft Operators Card

    • National Defence ID

    For any additional questions regarding ID requirements, please visit the LCRB website.

    The following forms of identification are NOT accepted:

    • Expired ID of any kind

    • Temporary paper ID (except for interim driver’s license issued by ICBC)

    • Photos of any ID

  • For everyone’s safety, security and enjoyment, we ask you to only bring small clutches, belt bags, fanny-packs or bags that are clear (i.e. see-through) to allow us to safely and efficiently properly screen and welcome fans into the event. All bags and hand-carried items will be subject to search and screened for prohibited items prior to allowing entry to the venue.

    Approved Bags: 

    • Bags smaller than 6” x 9” (does not need to be clear)

    • Clear bag smaller than 12” x 6” x 12” (no bags larger than 12” x 6” x 12”)

    • 1-gallon clear plastic freezer bag

    • Medically necessary bags

    The PNE does not permit camel-backs or hydration packs. Please do not bring them as they will not be allowed into the festival and there is no coat check for them.

  • There are no ins and outs during each festival day.

    If you leave earlier than the closing time of each day, you will not be able to re-enter without buying a new ticket (if available).

  • This event is cashless. All major digital forms of payment are accepted, including Tap to Pay, Mobile, Debit Cards, Visa, MasterCard, American Express, Google Pay and Apple Pay. Cash payments will not be accepted.

  • The venue is general admission standing room. Chairs of any kind will not be permitted. For guests with accessibility considerations, there is limited ADA seating available.

    Please reach out to LNWESTERNCANADAHELP@LIVENATION.COM in advance to confirm if there is still space available.

  • A variety of food and beverage options will be available on site. Outside food and beverages are not permitted. However, personal amounts of factory sealed (unopened) snacks such as granola bars, protein bars, chips, etc. will be allowed. 

  • There will be free water stations on site for guests to fill their bottles. Water bottles cannot exceed 1 litre and must be soft-sided (squeezable). No glass & hard-sided bottles, including hard plastic, will be permitted.

    The PNE does not permit camel-backs or hydration packs. Please do not bring them as they will not be allowed into the festival and there is no coat check for them.

  • Guests may use personal cameras (including Go-Pros) and mobile phones to take photos inside the venue. Cameras with detachable lenses are not permitted. Professional video cameras or video recording devices are not permitted at the event.

  • Yes, cream and gel sunscreens are allowed. NOTE: Aerosols (spray on) sunscreens are not permitted. 

  • The PNE has a very strict smoking policy. Smoking is ONLY permitted in the designated smoking area inside the festival. All cigarette packages must be unopened when you enter the festival (factory sealed). Smoking in any other location may result in eviction from the event. 

    E-cigarettes and vaporizers are not permitted.

    For further information, please contact gx@pne.ca

  • The PNE does not permit guests to bring substances that cause intoxication or impairment into the festival – including cannabis.

    Exceptions will be made for medical cannabis (with appropriate documentation). Individuals who have recreational cannabis on their person are encouraged to secure it in their vehicle. Smoking cannabis is prohibited. 

    For further information, please contact gx@pne.ca

TICKETS & ADMISSION

  • Box Office opens from 3PM-9:30PM* each show day.

    *Times are subject to change.

  • General Admission

    GA guests can enter by presenting their mobile tickets on both days. No wristband required.

    NEW FOR 2025 VIP/HOUSE GUEST

    1. Proceed to the VIP Entrance inside the west entrance (off Renfrew Street) of the PNE Forum where you will have your government issued photo identification checked to verify you are at least 19 years of age.

    2. Proceed through security screening and search before having your ticket scanned.

    3. Once your ticket is scanned, exit the PNE Forum into the outside festival grounds and proceed directly to the VIP area entrance where your ticket will be scanned a second time to receive your wristband. You need this wristband to access the restricted areas your ticket type allows you to enter. 

    NOTE: You cannot enter the restricted areas for your ticket type without having your wristband on.

  • Before you reach the venue, download your tickets via the 'Your Mobile Tickets are available to download' email from Ticketleader@ticketleader.ca or log into 'My Account' from your mobile and view 'My Upcoming Events'.

    Once you select your event, view and add tickets to your Apple or Google Wallet. **Note: You must access your account via a mobile device to add them to your wallet**

    Open Wallet, select your event and show your mobile ticket at entry and you’re in!

    PLEASE NOTE: SCREENSHOTS OF TICKETS AND PDF TICKETS WILL NOT WORK.

  • Your tickets will arrive in the original ticket purchaser's inbox 48 hours before showtime. If your tickets have not arrived within 48 hours, please refer to the section below.

  • Please try to first search original ticketholder's inbox with the subject line: “Your mobile tickets have arrived.” Make sure you are checking the email that is linked to your TicketLeader account.

    If you still cannot locate your tickets, please reach out to info@ticketleader.ca or 604-252-3700, during call centre hours, and quote your confirmation number. You can also visit the box office on the day of the event.

    You cannot access your tickets through your TicketLeader account online.

ACCESSIBILITY

  • Seating must be coordinated in advance and is first come first served.

    Please reach out to LNWESTERNCANADAHELP@LIVENATION.COM with your full name, ticket confirmation number, and details about your seating needs. There is limited accessible seating so it is important to contact us in advance of the festival to confirm if there is still space available.

HEALTH & SAFETY

  • There sure is! Health & safety at our event is our number 1 priority. Medical tent and roaming teams are in place, be sure to note these locations upon entry to the event or ask event staff for help, if needed. 

  • If you are reading this FAQ, you’re off to a great start!

    Be sure to: 

    • Stay hydrated and drink lots of water  

    • Wear sunscreen and dress for the weather 

    • Do not bring prohibited items into the event  

    • Follow our Fan Code of Conduct for your and everyone’s safety 

    • Keep an eye out for your friends 

    • Follow instruction from event staff – they are here to help  

    If you see something, say something - report safety and security concerns immediately to event security and staff 604-505-5840

SECURITY SCREENING

  • Prohibited items include any items, either legal or illegal in nature, where possession is restricted by Federal, Provincial, or Municipal law/regulation, or by the Event.

    Prohibited Items are subject to change, and security measures may be increased at any time. These measures include, but are not limited to, a more thorough search of persons and property.

    Guests entering the venue in possession of a prohibited item will be stopped and provided with two options: (1) leave the venue and store the item off site; or (2) dispose of the item in the provided garbage receptacles at the entrance. Staff will not hold items of dispose of them for a guest due to liability. The only exception is an item deemed to pose an immediate threat to safety and security, which security staff may seize for police if safe to do so.

    Prohibited items include (but are not limited to) the following:

    • Aerosol containers of any kind

    • Animals. Only service dogs with a British Columbia Dog Identification Card are permitted Guide Dog and Service Dog Certification - Province of British Columbia (gov.bc.ca). If the service dog team is from out of province, the equivalent license/Identification card from the licensing body in their home state or province is required

    • Any bag larger than 6”x 9”, with the exception of clear bags up to 12”x 6”x 12”, 1 gallon plastic freezer bags, and medically necessary bags.

    • Hard sided water bottles, soft sided water bottles exceeding 1 Litre

    • Any item that can be used as a projectile

    • Artificial noise makers, including megaphones and air horns

    • Balloons or inflatables of any kind

    • Bota bags

    • Bubbles & bubble gun

    • Camel-backs/hydration packs

    • Coolers

    • Costume masks

    • Drones

    • E-Cigarettes and vaporizers

    • Flag poles, totems, or poles/long sticks of any kind

    • Gang or club clothing and/or gang or club support gear, including but not limited to banners, signs and flags

    • Gas masks

    • Glass of any kind

    • Glowsticks

    • Gum

    • Hard-sided (Wood or metal framed) folding fans and any fan larger than 13.5” x 25”

    • Helmets, unless medically required

    • Hula hoops

    • Illegal drugs and drug paraphernalia

    • Laser pointers of any kind

    • Markers, pens or spray paint

    • Musical instruments and Bluetooth speakers

    • Open chapstick or lip gloss

    • Outside food & beverage that is homemade or open. Must be factory sealed, with the exception of medical necessary or prescribed items 

    • Outside liquor

    • Pocketknives of any kind

    • POI, whips and other flow props

    • Portable chairs of any kind, including lawn chairs and stadium seats

    • Posters and signs, except for those purchased from an authorized merchandise vendor inside the event

    • Professional audio, video or photography equipment (no detachable lenses, tripods, zoom lens 2 inches or greater, and/or commercial use camera assemblies)

    • Pyrotechnics of any kind, including fireworks, sparklers or firecrackers

    • Selfie Sticks or GoPro apparatus

    • Skateboards, rollerblades, roller skates, scooters, wheeled or motorized items intended to be ridden

    • Sports equipment (i.e., Frisbees, etc.)

    • Spray cans, corrosive, flammable substances, dyes or receptacles containing substances which are harmful to health or are highly flammable

    • Stuffed animals or dolls (including plush backpacks

    • Substances that cause intoxication or impairment – including cannabis. *Exceptions will be made for medical cannabis (with appropriate documentation).

    • Tactical clothing or equipment

    • Tents

    • Umbrellas

    • Walking sticks or canes of any kind unless it is a medical required mobility device

    • Water guns

    • Weapons of any kind and/or items that can be used as a weapon, including but not limited to large spikes, heavy wallet chains, bats/clubs, etc.

    • Any other item deemed unsafe by site management

    Permitted Items:

    • Cell phones and portable chargers/external batteries

    • Cigarettes (must be factory sealed) and lighters 

    • Earplugs

    • Empty refillable drink containers (NO Glass) *Must be 1 litre in size or smaller and soft sided (squeezable). Limit 1 per person. *NO Camel-backs or hydration packs permitted.

    • Fanny packs

    • Go Pro Cameras ONLY. NO Go Pro apparatus, including selfie sticks, are allowed 

    • Personal sized hand sanitizer (100ml or less)

    • Medically prescribed/required medications (must be in prescription container and verified with owner produced government issued photo identification), food and beverage items 

    • Lip balm, lip gloss and lipstick (must be sealed upon entry)

    • Non-professional flash/still cameras, handheld video devices under 6″ (Sony Action Cam, GoPro, etc.), 

    • Personal cameras and mobile phones. No detachable lenses or zoom lenses 2 inches or greater 

    • Sunglasses & hats

    • Tampons and pads (must be sealed upon entry)

    • Wet wipes (personal sized and must be sealed upon entry)

    • 1 gallon clear plastic freezer bag 

    • Any bag 6” x 9” or smaller 

    • Any clear bag 12”x 6”x12” or smaller 

    • Medically necessary bags

FAN CODE OF CONDUCT

  • Foundation is committed to creating a safe, comfortable, and enjoyable experience for everyone. We ask that guests conduct contributes to everyone’s enjoyment of the event and is legally appropriate and not offensive or abusive to others.

    For everyone’s safety and comfort, unacceptable conduct is subject to eviction. Prohibited behaviours include but are not limited to the following:

    • Use of foul, threatening, offensive or abusive language or gestures.

    • Discrimination, bullying or hate that harasses, victimizes, degrades, or intimidates an individual or group of individuals based on the 13 Prohibited Grounds of Discrimination identified in the Canadian Human Rights Act and Regulations. These are race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or conviction for which a pardon was granted. 

    • Harassment, including unwelcome or hostile behavior, physical contact, or sexual attention.

    • Fighting or any other type of violence.

    • Wearing or using clothing, signs, and banners which are offensive in nature.

    • Intoxication or impairment due to alcohol/cannabis or consumption of illegal substances.

    • Throwing objects or interfering with the progress of the event.

    • Being in possession of alcohol not purchased inside the Foundation Open Radius festival grounds.

    • Being a minor in possession of alcohol or providing a minor with alcohol.

    • Being in possession of weapons, illegal substances, or any other prohibited items. 

    • Smoking inside the site, other than in designated areas.

    • Unauthorized access, including but not limited to breaches of the perimeter fence or gates or any restricted area.

    • Any other conduct that may be deemed by Foundation to be inappropriate or which may adversely affect the safety of persons on the property or disruption of the event.

    Foundation will not tolerate any unsafe, offensive behaviour that violates our Fan Code of Conduct. Failure to abide by this Code may result in ejection & suspension from entering any/all of our associated venues.

    Each of us has a responsibility to report any act that goes against the values that we stand for. So, if you see something, say something. Report any safety concerns to our management team right away - 604-505-5840